Important Update: App Version Rollout Success and New Features
Dear Valued Customer,
We are pleased to inform you that the new version of our app has been successfully rolled out over the past two weeks! Here are some key updates:
• UnionPay Services: We’re excited to announce that you can now transact with UnionPay via DuitNow QR by scanning through the Wanna app!
• Points Update: The points system is currently undergoing enhancements. We are working hard to complete this and will share updates with you as soon as it’s ready.
Thank you for your continued support and understanding. If you have any questions or need assistance, please don’t hesitate to reach out to our support team.
Important Notice: New App Version Launch and Service Changes
Dear Valued Customer,
We’re excited to announce that a new version of our app will be launching on 22nd September 2024! To ensure a smooth transition, please take note of the following:
Scheduled Downtime: The app will be temporarily unavailable on 21st September from 8 PM to 12 AM as we prepare for the new version.
Points Update: All points in your account will be frozen during the update. If you prefer, you can opt to convert your points to credit before 21st September.
UnionPay Maintenance: UnionPay services will be under maintenance from 6th September to 30th September. During this period, any unused balance in your UnionPay account will be automatically transferred to your wannaPay account.
We appreciate your understanding and cooperation as we work to improve your experience. Should you have any questions or need assistance, please don’t hesitate to contact our support team.
Thank you for your continued support!
Important Notice: Please update your Information
Dear Valued Customers,
As part of regulatory requirements, we need you to update your information to keep your account active and secure. It’s important to us that your data is up-to-date and safe.
Why Update Your Information?
– Regulatory Compliance: Ensure your account meets the latest regulations.
– Data Security: Your information is secure with us, and we use the latest technologies to protect your data.
– Account Activity: Keeping your information current helps prevent account suspension.
How to Update:
Please click here to fill out the form and submit your updated information
Need Help?
If you have any questions, please visit our contact us at custcare@wannapay.com.my or 03-9212 3388.
Important: Failure to update your information may result in account suspension. Please act promptly to avoid any disruption in service.
Thank you for your cooperation.
Your Data Security Is Our Priority
Notice of amendment: 13 Mar 2024 - Customer Terms & Conditions
Dear Valued Customers,
Effective 3 April 2024, the wanna’s Customer Terms and Conditions clause 3.6 (Payment Via wannaPay Account), Daily Transfer Limit for Premium+ will be amended from RM25,000 to RM9,999
Notice of amendment: 2 Feb 2023 - Customer Terms & Conditions
Dear Valued Customers,
Please be informed that the wanna’s Customer Terms and Conditions clause 3.6 (Payment Via wannaPay Account) had been revised. The amendments shall take effect and be binding with effect from 23 Feb 2023
Notice of amendment: 18 Oct 2022 - Customer Terms & Conditions
Dear Valued Customers,
Please be informed that the wanna’s Customer Terms and Conditions had been revised with new clause – Clause 5. The amendments shall take effect and be binding with effect from 18 Oct 2022.d
Notice of amendment: 27 June 2022 - WannaFood Merchant Terms & Conditions - Appendix D
Dear Valued Customers,
Please be informed that the WannaFood Terms & Conditions – Appendix D had been revised. The amendments shall take effect and be binding with effect from 18 July 2022.
